FAQ

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FAQ

General questions

“GO”, “GE”, “GM” … Find out about the legendary Club Med terminology.

What is a village?
What is a G.O?
What is a G.E ?
What is a G.M ?
What is a Trident ?

The Trident symbolises a village's level of service. We have 3 levels of service, depending on the comfort and services provided: 3, 4 or 5 Tridents. Trident is also the name of the Club Med catalogue which brings together all information concerning villages.

What are Crazy Signs ?

They are very special moments, specific to Club Med, when GOs come together to share the village's traditional dances with GMs.

How to apply at Club Med?

Applications posted on our recruitment website are processed in priority by our recruitment team. We therefore advise you to apply via www.clubmedjobs.sg

What type of employment can Club Med offer?

GO works on seasonal contracts based on 6 months with the possibility of a further 6 months extension. Each assignment is expected to be 2 consecutive seasons in the same village. Contracts are renewed based on your performance and availability, however this can vary for our winter villages.

Some of our child coordinator jobs are available for shorter periods, in particular of school holidays

 

Can I choose the village I want to work in?

Our Human Resources managers decide on the village to which you are assigned, depending on available positions and your skills (professional experience, foreign languages, qualifications, etc.)

Can I choose the country I want to work in?

If you want to work in a specific country, you can apply to the HR manager of the office in the relevant country provided you can obtain a local address of the mentioned country

May I be assigned to the same village as a friend?

Our applications are processed individually. Our teams are brought together according to available positions in each village We cannot therefore guarantee that you will be assigned with a friend.

Is it compulsory to speak a foreign language?

It all depends on the profession you are applying for. In all cases, speaking a foreign languages such as English, French, Mandarin or Korean are always a quality that we appreciate.

Are travel expenses to and from the recruitment session refunded?

Travel expenses to and from the recruitment sessions are paid by the candidate.

Are travel expenses to and from the village refunded?

We pay the travel costs from your home to the destination village (subject to terms communicated with the assignment).

May I travel to the village with my own vehicle.

If you wish, you may travel to the village using your own means. You will be refunded on presentation of justifying documents and on the basis of the price of a second class ticket.

Am I able to go home during the contract period?

Our G.Os and G.Es are free to travel wherever they want during their weekly day off and paid holiday. However, we cannot pay for your travel costs to and from your home during the season.

Is a passport compulsory?

For assignment in the village of your own country, a passport is not compulsory. However, for G.Os who may be assigned abroad, it is recommended to have a passport prior joining Club Med Village

What is my accommodation like in the village?

Often, our employees are housed in double or triple rooms. In some villages, when the structure allows it, GO can be housed alone.

Do I need to pay for my accommodation?

For G.Os or G.Es living in Club Med premises, your accommodation is included as part of the package

What about cleaning of my accommodation?

The cleaning staff does the housework in your room once a week. You are however required to keep your room clean throughout the season.

May I bring my family with me to the village?

We house our teams in our villages but cannot accommodate the families of our employees in our workplaces.

Can I have a pet in the village?

Pets are unfortunately not allowed in our holiday villages.

Can I connect to the internet in the village?

Not all of our villages have wifi installation. It therefore depends on your assignment.

How should I dress in the village?

During the day, you should wear your GO outfit or, if required by your job, your professional outfit. In the evening, the GO team, as well as customers, are invited to wear the evening's theme dress.

Where can I get the list of evening themes?

Once you have been recruited, the HR department will communicate the list of themes most frequently used in the village

Are work outfits laundered?

Unless your job requires it, you are required to wash your clothing yourself, whether professional or personal. All our villages are equipped with washing machines, driers and irons.

Are sports available to me in the village?

All our G.Os, during their time off, can take advantage of the village's sports facilities. However, they should always give priority to customers Sports equipment is loaned free of charge, according to availability.

Do I need to pay for meals?

G.Os and G.Es make a financial contribution to their meals equal to around €8 per day for the 3 meals.

Do I need to pay for drinks at the bar?

GO are entitled to all non alcoholic drinks free of charge. ( soda, fruit juice, coffee, tea, etc ) Alcoholic drinks must be paid for and drunk in moderation. Responsible service of alcohol rules apply

May I invite friends and family to the village ?

For all invitations to the village, the GO should obtain prior approval from the village manager. With this invitation, and depending on availability in the village, a reduction on the full-board (excluding transport) may be granted to the GO.

What reductions may I be offered?

Our GOs may benefit from personal reductions on the Boutique, Discovery and Spa in the village.

May I benefit from preferential rates on skiing equipment or passes when I work in a winter resort?

Skiing equipment is loaned according to availability. You also benefit from a major reduction on the season's ski pass.

Do I need to bring my own professional equipment?

Professional equipment such as knife sets or sports equipment is available to you at the village.

Do I need to bring my own bed linen and towels?

We supply and wash all bed linen and towels.